Get the windows and doors you love and pay your way
At truhouse, we believe in keeping things simple and transparent. We offer 3 funding options that can be tailored to your preferences and budget, giving you flexibility and control over how you pay for your replacement windows and doors from truhouse.
Pay for your new windows and doors with your own funds – be it savings, a credit card, a personal loan, etc.
We take a 50% deposit when you place your order and sign your contract, and you pay the final balance (the remaining 50%) on the day of installation. Both the initial deposit and final balance are paid directly to us by you on receipt of invoice. This is our most popular funding option.
50% balance on installation
Total amount payable
All major debit and credit cards (including American Express) are accepted, as well as BACS and cheques.
Low rate finance
Pay for your new windows and doors with low deposit and low interest finance.
We take a minimum 10% deposit at point of order and the remaining balance is paid directly to us by the lender. The repayment plan will be tailored to your needs and you can choose a monthly payment to suit your budget. We offer a low rate of interest with a term of up to 10 years.
Total value of loan
119 monthly payments of
Final payment of
Total amount payable
Pay for your new windows and doors with 0% interest finance.
We take a 25% deposit at point of order and the remaining balance is paid directly to us by the lender. The repayment plan will be tailored to your needs, with no interest payable and a term of up to 2 years. It’s a great way to spread the cost if you can afford a higher deposit and repayments over a shorter period of time.
Total value of loan
23 monthly payments of
Final payment of
Total amount payable
Your frequently asked finance questions answered
Yes. Whether you choose to self fund, take out low rate finance, or take out 0% finance, a deposit is required to place your order and commence manufacturing of your chosen windows and doors.
As you’ll see in the representative examples above, the deposit payment required can vary from 10% to 50% of your total order value depending upon which double-glazing funding option you choose. Our friendly experts will discuss all the options with you and suggest the best plan based on your needs and budget.
We offer flexible payment options, so your deposit can be paid via your choice of debit card, credit card (including American Express), BACS, or cheque.
truhouse. is a trading style of Stroud Windows (Gloucestershire) Limited, whose Registered Company Number is 05277745. Stroud Windows (Gloucestershire) Limited is authorised and regulated by the Financial Conduct Authority (FCA) to carry out credit broking activities in relation to regulated credit agreements, including canvassing off of trade premises (FRN 839344). You can confirm our registration on The Financial Services Register or by contacting the FCA on 0800 111 6768.
We are a credit broker, not a lender, and have a facility with a panel of lenders.
All finance arranged by truhouse. is in the form of unsecured loans (sometimes referred to as signature loans). We do not currently offer secured loans.
What does this mean?
Lenders issue funds in an unsecured loan based solely on your creditworthiness, perceived ability to repay, and signed promise to repay. Unlike secured loans, unsecured loans have no collateral backing – they require no security, as the name implies. The money you borrow is not secured against your home/mortgage or any other asset, meaning your property will not be repossessed by the lender in the event of non-repayment. If you (the borrower) default on unsecured debt, the lender must initiate legal proceedings in order to reclaim and collect the funds they have advanced to you.
As each finance application is assessed on an individual basis and subject to differing affordability, status, and lending criteria, it is tricky to say who will be approved without a soft credit check being completed.
truhouse. works with a panel of leading lenders, and our friendly experts will always do their best to help arrange the level of finance you require for your new windows and doors.
Unfortunately we are unable to offer any type of finance to customers who have been declared bankrupt in the last 6 years or are currently in an Individual Voluntary Agreement (IVA).
Yes, a number of our self-employed and retired customers have taken advantage of our flexible payment options.
truhouse. works with a panel of leading lenders, and each finance application is assessed on an individual basis and subject to differing affordability, status, and lending criteria. The options available to you can be discussed in detail with one of our friendly experts.
Yes, a number of our customers that are in receipt of state-funded benefits and investment income have been accepted for finance.
truhouse. works with a panel of leading lenders, and each finance application is assessed on affordability and your personal circumstances are assessed in line with the lender’s affordability criteria. Total household income is considered when assessing affordability. The options available to you can be discussed in detail with one of our friendly experts.
Here at truhouse. we make the finance application process quick and simple:
Step 1 – Book your free finance appointment
Simply get in touch to book your 30-minute finance appointment, conducted via your choice of media – be it face-to-face in our showroom, in your own home, via video chat or virtual meeting, or via telephone.
Step 2 – Identify your needs and the best option(s)
One of our friendly finance experts wlll discuss your requirements, and identify and talk you through the option(s) best suited to your needs in detail. This will include calculation of your deposit, monthly repayments, and total amount payable, based on the total price of your desired home improvements, the representative APR (amount of interest you’ll pay annually), and the term (length of loan) you choose.
Step 3 – Choose your finance package and complete your application
Once you’ve determined the level of home improvement finance you wish to apply for, we will run through a quick series of questions relating to your status, financial circumstances, and borrowing history, in order to carry out the soft credit search.
Step 4 – Submit your application and await the decision
Once complete, we will send your application to our lenders for review, where they will complete all applicable checks (including standard identity checks and credit checks) and aim to have a credit decision ready for you as soon as possible (typically instant).
Although we have high acceptance rates, applications can sometimes be referred prior to approval or declined. Where your application is referred prior to approval, we will explain why this is and obtain the additional information requested by the lender (typically pertaining to your identification or income). In the event your application is declined, we will share with you the reason why (typically because you didn’t meet the lender’s specific criteria when the credit check was carried out, or you have made a lot of credit applications in a short period of time).
Step 5 – Application is approved, deposit is taken, and your order is placed
Once your application has been approved, the lender will email the credit agreement to you for your acceptance and to complete the application.
Once signed, your financing is ready to go. We can proceed to take your initial deposit and begin manufacturing your new windows and doors. Your monthly repayments will only commence once your windows and doors have arrived, been installed, and you have signed your post-installation customer acceptance form.
Where you choose to self fund your home improvement purchase, your deposit payment is protected under the Glass and Glazing Federation’s Deposit Indemnity Scheme, up to the value of £12,500 or 50% of the order value. This means that in the highly unlikely event of our insolvency, you can claim your deposit money back from the Scheme.
Where a regulated credit agreement is arranged for you by truhouse, you have the statutory right (under the Consumer Credit Act) to claim your money back in the highly unlikely event of our insolvency. The lender is jointly responsible with truhouse. for the goods and services to which your loan applies – in other words, the lender is jointly responsible with us for your replacement windows and doors, and the installation of them.
Yes, you can pay off your account at any time by requesting a settlement figure from your lender and paying the balance outstanding.
Contact details for your lender can be found on your credit agreement, but should you not have this to hand or be unsure, please don’t hesitate to contact our friendly team on 01453 705757, who will be happy to provide the name and contact details for your lender.
There will be a settlement charge (early repayment charge) due, the value of which will never be more than 2 months’ worth of interest. More information can be found in your credit agreement.
No. While you are welcome to make additional repayments as often as you wish and as much as you can afford, this will not change the value of your monthly repayments. Your Direct Debit amount will remain the same until the balance of your loan is repaid in full.
Making additional payments will, however, mean that you will reduce the term and settle your loan more quickly. Should you take out low rate finance, overpaying will also reduce the total amount of interest payable.
No. There are no overpayment fees or admin fees applied should you wish to overpay to reduce the term of your loan and reduce the total amount of interest payable.
Six simple steps to your replacement windows and doors
You tell us what you like and our friendly team of experts will guide you through our easy process.
“I recently changed my front door and used truhouse. The service was fantastic at every stage, from completing the initial quote, to the survey and the final installation. The staff were always professional and friendly and made the whole experience easy and hassle free.“
“Really love the look and style of the door. The door furniture is of exceptional quality. The installers arrived at the stated time and were clean, methodical and happy chappies! I would recommend truhouse. to anybody. Great job – well done and thank you.“
“I used truhouse. for my new front and back door, and they look fantastic! I found everyone I dealt with – from owners and office staff to fitters – very friendly, knowledgeable, helpful and human from my first enquiry at the showroom through to the finished job.“
“We had our windows replaced because our home was freezing! The new uPVC windows and doors that we had have made such a difference to the look of our home too. We were worried about being ripped off so really liked the honest pricing.“
“Wow! This company brings a whole new approach to the industry – a much needed and refreshing change. From the no nonsense survey and quote to the excellent installation carried out by Steve and Adam. The guys were courteous tidy and together with their meticulous attention to detail left me with a lovely finished product. I couldn’t be more pleased.“
“I had all windows and external doors replaced. The cost was lower than expected, the quality is excellent, and the finish inside and out is excellent. The installation date was quicker than expected, the installers were efficient and tidy, and the company owner lent a hand. Excellent service and product from a local business. Love the result.”
“I had a total refit for my property, so this was a big (nervewracking) job. I spent a long time researching and truhouse. gave the best value quote by far. I am so delighted with the result. Brilliant customer service throughout, beautiful windows and great workmanship. Highly recommended.“
“Job well done, fast and efficient and looks really great. The fitters were courteous and professional, and I’m very happy with the finished product.“
“If I could award points they would be 150 out of 100. That is how great this company has been. I feel like I have a new home. I opted for triple glazing – it’s silent and I have turned the heating off as it’s plenty warm enough already. Each room seems bigger, brighter and OH SO MUCH BETTER.“
“Kind, hard-working, fantastic fitters and a wonderful team in the office who emailed or called to update me at various times. This is a company who thrives on giving not good but fantastic service in ALL areas. Even to the point of working around my cat-flap that I wanted to maintain.“
“I had a quote from truhouse. for new doors. I found the whole service very friendly and convenient from start to finish. It’s lovely to receive a cheery greeting on the initial phone enquiry and I’d say the service was the same throughout. No pushy sales advice, just honest and clear advice given.“
“ I can’t thank the team at truhouse. enough for their help, support and service throughout. We are very pleased with our new windows and the fitters were great and cleaned up afterward. Thank you so much to all the staff that have been involved in this from start to finish!“
“I rarely leave reviews but I cannot recommend truhouse. highly enough. From the initial consultation throughout installation and to their aftersales service this company has simply been outstanding.“
“What a great family business. Friendly and great level of customer service. Their website is very slick and easy to follow – it’s so refreshing to get a clear idea of cost up front to begin to work out your budget. Would definitely recommend.“
“We purchased a Solidor composite door after using an extremely easy and simple design tool on the website. Transparent pricing and a very straightforward transaction with your company. A tru. delight!“
“After years of having to have a light on in the hallway day and night, truhouse. have brought in the light. Service exceptional from staff that not only know their job but complete it with a smile. Thank you one and all. We love our new door.”
“Fab local company. Brilliant customer service and a team you can tru.ly trust.“
“Excellent job in a rental property we own. Very skilled and friendly installers. Sensible price. Site survey dimensions were spot-on. They appeared dressed in filthy overalls, however, they are professional and know what they are doing.“
“Excellent customer service. The windows and doors came nice and early on the arranged day, were good quality and well fitted. Thanks again and I will use you again when I move house next!“
“When Stroud Windows changed their name to truhouse. I was concerned that perhaps they were trying to hide a murky past. How wrong was I! I received an excellent, efficient and courteous service from everyone at truhouse. and the online self-design function for Solidor is superb.“
“truhouse. are an excellent company. Well organised, professional and delightful to deal with. The windows are fantastic – we really can’t tell the difference from the wooden sash windows we had before – except they are draught-proof and won’t need painting!“
“We recently had truhouse. Simply windows and doors fit a lantern on our new extension. Brilliant service, cannot recommend enough. If you’re after windows/doors/lanterns give truhouse. a ring – you won’t be disappointed.”
“Absolutely delighted. Prompt visit for survey, and very helpful advice about the right product for our old Cotswold farmhouse. Steve and Adam did a really neat job. No mess or damage, and the new windows have exceeded our expectations. They look just perfect.”
“Thank you so much for turning my grotty old door into a sparkling new one! We are very pleased with the service.”
“I used truhouse. to supply and fit a new uPVC back door and kitchen window, following a refurb. Can’t speak highly enough of the service. Absolutely no sales push, just down to earth, friendly, helpful people. Reasonable prices, the installation went incredibly smoothly, the house was left immaculate afterwards and the window and door look great. Will not go anywhere else.”
“The team did an amazing job with my new front door. Clean and tidy, efficient, polite and good at what they do. Would recommend truhouse. to anybody. Thank you so much.”
“They came and did a top job for me, friendly and top notch window technicians. would recommend them to everyone.”
“Great company. Nothing is too much trouble. Our new windows and doors look amazing. Very, very pleased. Well recommended.”
“We had our front door and windows done by the experts at truhouse. They looked after us from start to finish. Great staff. From office to fitters, all super friendly and helpful. The workmanship was so tidy not any mess. Thank you.”
“Excellent, quick and reliable service. Would definitely recommend and use again.”
“We can’t recommend truhouse. enough. Love the colour range and styles available. Super friendly service, high quality fitting and we couldn’t be happier with our new windows and doors. Since our composite doors were fitted, we can sleep soundly knowing no one is getting through those in a hurry! Thank you for such a smooth process.”
“An innovative, forward-thinking company who thrive off excellent customer service! They should introduce 6 stars!”
“New composite door fitted. Great job completed to a high standard and done efficiently. Everyone I’ve dealt with from office staff to fitters were extremely pleasant. Highly recommended! Thank you.”
“We were recommended truhouse. by a neighbour after admiring their new windows. The whole process has been professional and pain free and the finished job looks fantastic and has transformed the home. Great service all round from the initial consultation, fitting and all elements of customer service and after care. We will be using truhouse. again.”
Start your home improvement project today
Whether you have a modern, contemporary, or traditional home, we have the window or door for you!
- Enhance the external and internal appearance of your home
- Improve the quality of your living environment
- Provide the best security from intruders
- Protect your home from the elements and reduce your energy bills
- Add value and character to your home