Behind every installation is an experience that matters. Our customers have rated us “Excellent” on Trustpilot, the independent customer research specialist.
Rated “Excellent”
We provide a personalised service, working with you to create energy-efficient double-glazing solutions to enhance your home.
From initial consultation and quote, through to ordering and installation, our friendly team of experts take care of you, every step of the way.
Not All Double-Glazing Is Created Equal
You might be surprised to learn that even if your existing windows and doors are double-glazed, it does not necessarily guarantee they are energy-efficient.
Minimum window energy ratings (WER) didn’t come into effect until 2002, where the minimum WER to meet Building Regulations in England was an E-rating. From 2010 to June 2022, the minimum WER was raised to a C-rating, and even now – following the latest changes in legislation – the minimum requirement is still only a B-rating. To put these energy ratings into perspective, a C-rated window loses up to 94% less heat than an E-rated window.
To this day, many double-glazing companies only install windows and doors that meet minimum Building Regulation requirements. This tends to keep the initial upfront cost to you (the purchase price) down, but having windows and doors with lower energy ratings ultimately means keeping your heating on for longer and spending more on energy bills – not to mention producing more CO2.
Why Buy truhouse. Double-Glazed Windows & Doors?
10-Year Guarantee
Our windows and doors are designed to stand the test of time – we’ll register your installation with FENSA and give you a 10-year guarantee to prove it.
Made in Britain
Our team are dedicated to supporting the UK economy and reinvesting in other British businesses. truhouse. manufacturers and suppliers are all local or family businesses where possible.
No Subcontracting
Fully employed, experienced and accountable installation teams trained to our exacting standards means no disruption, no damage, and no sub-par workmanship.
No Hard Sell
No sales staff or sales push – just a friendly customer service team and experienced technical surveyors who know their stuff and help you make the right choices.
No Haggle Pricing
With no commission, no bonuses, a fixed pricing structure, and no bogus offers or discount, you get our very best price first time, every time. No exceptions.
Energy-Efficient Windows
Here at truhouse, we’ve been installing A-rated windows and doors as standard for as long as they’ve been on the market, and calculations from the Glass and Glazing Federation (GGF) show that – in addition to giving your home a facelift – upgrading your older thermally-inefficient windows and doors with truhouse. can save you money year after year:
| What Year Were Your Windows Installed? | Minimum Window Energy Rating (WER) in England | Predicted Energy Bill Savings When Upgrading to A-Rated Windows from truhouse. | Predicted CO2 Savings When Upgrading to A-Rated Windows from truhouse. |
| Pre-2002 | Unrated or a U-Value of 2.6 W/m2k | Save £184.25 per year* | Save 0.47 tonnes per year* |
| Between 2002-2010 | E-Rated or a U-Value of 2.0 W/m2k | Save £106.30 per year* | Save 0.27 tonnes per year* |
| Between 2010-2022 | C-Rated or a U-Value of 1.6 W/m2k | Save £47.24 per year* | Save 0.12 tonnes per year* |
*Source: The Glass and Glazing Federation’s Energy Savings Calculator. Calculations are based on replacing double-glazed uPVC windows in a typical detached house with 23.7m2 of windows and gas central heating, with A-rated thermally-efficient windows.
Double-Glazed Windows
Looking to upgrade your existing windows? We have a wide range of energy-efficient windows to choose from in a variety of different styles, materials, colours, and finishes.
- Windows designed and made-to-measure to your exact requirements
- Keep your home warm and reduce your energy bills
- 10-year guarantee on all windows
Double-Glazed Doors
Looking to upgrade your existing doors? We have a wide range of energy-efficient doors to choose from in a variety of different styles, materials, colours, and finishes.
- Doors designed and made-to-measure to your exact requirements
- Keep your home safe and secure from intruders
- 10-year guarantee on all doors
100% positive reviews:
Caroline J
We have known truhouse as a company for many years and know of their commitment to excellence and quality customer service, but we had never actually bought windows from them until now. They absolutely didn’t let us down. Not only competitive on price, but super friendly, great advice and reliably turned up when they said they would. We are so pleased with our windows – it’s changed our whole experience of our bedroom. Thank you!
Hereford
Margaret B
Outstanding service from everyone at truhouse in Hereford. We had a lovely new composite front door. Fitter was professional and friendly. He checked we were happy with everything, before leaving. Many thanks.
Hereford
Steve H
Great company to deal with from the outset. Was kept well informed throughout and now all completed met my expectations. Will definitely use again and recommend to friends and family.
Stroud
Denise M
Two very nice, friendly and professional guys replaced my ropey old conservatory doors this morning with two beautiful tailor-made doors which I have already noticed keep out the draught and noise. Everything was left spotlessly clean and tidy and the work was done by lunchtime. I wouldn’t call truhouse. a cheap option but the work is done with care and with good quality materials.
Hereford
Lesley H
Door installed quickly but with attention to detail. Took time to check that we were happy with everything and cleared up very thoroughly. Cheerful and polite – despite having to work in a rain storm.
Tewkesbury
Neil D
Really efficient respectful and helpful work from fitters Dan and Josh. Went beyond the basics required to do a good job and worked hard and efficiently.
Stroud
Colin C
Truhouse are a very friendly company to deal with. We have had some not-so-good experiences with other companies in the past, and were pleasantly surprised to be dealt with so professionally. Dave and Mo, the fitters, were very friendly and we liked that they called us by our first names. All in all very happy customers, who would not hesitate to recommend truhouse.
Bromyard
Mark R
Thank you to all the team for an outstanding service from start to finish. We are extremely pleased with the finished work 🤗 We must have been a nightmare for you as we were so fussy about how we wanted everything to look but the fitters (Mo & Dave) were amazing, checking every detail before carrying out work. The whole process was incredible.
Leominster
Keith H
We had three quotes and truhouse although not the cheapest had the most helpful representative who took the time to examine our existing windows and go through the options of what we could have. The installation was trouble-free and the installers were polite and tidy. The installers identified a scratch on one of the glazing units and this is being replaced without quibble. The new windows and door perform well with room temperatures several degrees higher and we are very pleased with the result.
Stroud
James D
I’ve ordered twice from Truhouse purchasing a total of 20 odd windows/doors. The customer service and communication is very good, the quality of the products is very very good and the price is fair in my view. Overall an excellent service and anytime I need more windows or doors I would always use them.
Stroud
Six Simple Steps to Your Replacement Windows and Doors
1
Quote
Complimentary design, consultation and quick, FREE, no-obligation quote.
2
Survey
Precise measurements and planning ensures perfection everytime.
3
Order
Ensure you make the right decision for you – sleep on it for 7 days!
4
Manufacture
Your new windows and doors will be expertly crafted in Britain.
5
Install
Professional insallation within 3 weeks*, leaving your home clean and tidy.
6
Guarantee
FENSA registration and 10-year guarantee for added peace of mind.
You tell us what you like and our friendly team of experts will guide you through our easy process.
tru. support
* From point of order. Lead times may vary subject to requirements.
Frequently Asked Double-Glazing Questions
There are a few different answers to this question, and it is vital to pay attention to which surface of the glass condensation forms on, as it’s location indicates the cause and points to the solution.
If you’re noticing condensation forming within the two panes of glass in your double-glazed unit (known as the cavity), then this is a visual indication that the seal has failed and the double-glazed unit will need to be replaced.
If you’re seeing condensation form on the room side surface of your glass, this would indicate high levels of moisture and inadequate ventilation in the room. There are different steps you can take to resolve this depending on the type of room (i.e. bathroom, kitchen, bedroom, etc.) and exact cause, but increasing ventilation is always helpful.
If you’ve recently had your windows or doors replaced and are now getting condensation on the external/outside surface of some of them (often described as a light misting or dew concentrated centrally on the glass) after a cold clear night, this is an indication that your windows and doors are incredibly energy-efficient and preventing heat loss from your home. This condensation is temporary, will clear fairly quickly, and won’t lead to any damp problems, so is nothing to be concerned about.
For a deep dive into how and why condensation occurs on certain surfaces, as well as some advice about reducing condensation based on where it’s occurring, please click here.
The lifespan of double-glazing can vary depending on several factors, including its composition, the quality of the installation, and how well looked after and maintained it is.
There are a few different signs that indicate it might be time to consider replacing your double-glazing:
Condensation within the cavity:
If you notice condensation forming between the glass panes, it indicates that the seal has failed and moisture is entering the space between the glass. This not only impairs the thermal efficiency but also affects the appearance of the glass due to the misting and clouding that occurs.
Damage or deterioration:
Physical damage, such as cracks, chips, or warping, can significantly impact the performance and appearance of double-glazing. If the damage is beyond repair or if you notice significant deterioration, replacement may be necessary.
Draughts or air leaks:
Over time, the seals around the windows can deteriorate, leading to draughts and air leaks. If you feel noticeable draughts coming through your windows or doors, especially when they are closed, it might be time to consider replacement.
Energy efficiency concerns:
Older double-glazed windows and doors don’t provide the same level of energy efficiency as newer models with their advances in technology. If you begin to notice a significant increase in your energy bills (that isn’t simply due to energy company price increases) or if your windows and doors are not effectively insulating your home, upgrading to more energy-efficient windows and doors can help reduce energy costs.
Noise reduction:
If you live in a noisy area and your current windows are not effectively reducing the outside noise, upgrading to windows with enhanced sound insulation properties can make a noticeable difference.
But it’s important to note that these are general guidelines. If you have concerns about the performance or appearance of your windows and doors, please do get in touch with your nearest truhouse. team today, and our friendly experts can assess your situation and provide tailored advice.
Unfortunately we don’t currently offer a standalone glass replacement service – we only replace windows and doors in their entirety.
The only exception to this is in the rare event that the glass in a window or door installed by truhouse. has failed under warranty.
Despite the fact that we don’t offer our own glass replacement service, your local truhouse. team may be able to recommend a reputable company in your area. Click here to find your nearest truhouse. team.
