Register a Warranty Claim

Fault 1:

Description of Fault 1

Describing the nature of the fault and the difficulty that you're experiencing helps us understand and better assess the situation.

Location of Fault 1

Confirming the location of the window or door with the fault will save time and help us and our supplier(s) in the event we need to source part(s) to rectify the fault.

Supporting Images or Videos of Fault 1

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Sharing photos or videos of the fault(s) is crucial in helping us and our supplier(s) to determine what action(s) need(s) to be taken in order to rectify the fault. You can upload and share as many images and videos as you wish up to a maximum of 5.

Report Another Fault?

Yes

Fault 2:

Description of Fault 2

Describing the nature of the fault and the difficulty that you're experiencing helps us understand and better assess the situation.

Location of Fault 2

Confirming the location of the window or door with the fault will save time and help us and our supplier(s) in the event we need to source part(s) to rectify the fault.

Supporting Images or Videos of Fault 2

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Sharing photos or videos of the fault(s) is crucial in helping us and our supplier(s) to determine what action(s) need(s) to be taken in order to rectify the fault. You can upload and share as many images and videos as you wish up to a maximum of 5.

Report Another Fault?

Yes

Fault 3:

Description of Fault 3

Describing the nature of the fault and the difficulty that you're experiencing helps us understand and better assess the situation.

Location of Fault 3

Confirming the location of the window or door with the fault will save time and help us and our supplier(s) in the event we need to source part(s) to rectify the fault.

Supporting Images or Videos of Fault 3

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Sharing photos or videos of the fault(s) is crucial in helping us and our supplier(s) to determine what action(s) need(s) to be taken in order to rectify the fault. You can upload and share as many images and videos as you wish up to a maximum of 5.

Report Another Fault?

Yes

Fault 4:

Description of Fault 4

Describing the nature of the fault and the difficulty that you're experiencing helps us understand and better assess the situation.

Location of Fault 4

Confirming the location of the window or door with the fault will save time and help us and our supplier(s) in the event we need to source part(s) to rectify the fault.

Supporting Images or Videos of Fault 4

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Sharing photos or videos of the fault(s) is crucial in helping us and our supplier(s) to determine what action(s) need(s) to be taken in order to rectify the fault. You can upload and share as many images and videos as you wish up to a maximum of 5.

Report Another Fault?

Yes

Fault 5:

Description of Fault 5

Describing the nature of the fault and the difficulty that you're experiencing helps us understand and better assess the situation.

Location of Fault 5

Confirming the location of the window or door with the fault will save time and help us and our supplier(s) in the event we need to source part(s) to rectify the fault.

Supporting Images or Videos of Fault 5

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Sharing photos or videos of the fault(s) is crucial in helping us and our supplier(s) to determine what action(s) need(s) to be taken in order to rectify the fault. You can upload and share as many images and videos as you wish up to a maximum of 5.

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Windows by Style

Windows by Material

Not sure which window is for you? No problem!

Doors by Style

Doors by Material

Not sure which door is for you? No problem!

Quality Service

Useful Links

Locations

Complete the 4 steps below to report a fault and register a claim

Replacement Windows

Replacement Doors

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